COVID-19
We have the privilege of being open. Please note that 2 metres social distancing and wearing a face covering in queues, buildings and to visit Hôtel de Glace (ice hotel) are mandatory. Also, all visitors and overnight guests have to book their tickets in advance via our website. Thank you for your collaboration.
Contact Us
Customer Service
Toll-free: 1 888 384-5524
Fax: 418 844-1239
Monday to Friday from 9 a.m. to 6 p.m.
Saturday and Sunday from 8 a.m. to 6 p.m.
Directions
2280 Valcartier Boulevard
Valcartier, QC
G0A 4S0.
Get directions
Village Vacances Valcartier is located just 20 minutes north of Québec City
Email Us
Do you have a question or comment? Need more help? Click on the links below to reach the right person for your request.
- General information and campground reservations
info@valcartier.com - Information and reservations for school and youth groups
jeunes@valcartier.com - General information and comments
serviceclientele@valcartier.com - Sponsorships
commandites@valcartier.com - Information and reservations for travel wholesalers, travel agencies, tour operators and hotels
tourisme@valcartier.com - Information and reservations for large families, corporate events, weddings and other events
serviceclientele@valcartier.com - Human resources
rh@valcartier.com - Media inquiries
media@valcartier.com