CLOSING - COVID-19 : The Winter Playground, Hôtel de Glace (Ice Hotel), Bora Parc, Aroma Spa and Hôtel Valcartier are closed. Take note that Village Vacances Valcartier administrative staff is taking over the necessary tasks with a reduced team working from home, and that for an indefinite period.
To find out about all terms (reimbursement, credit or postponement)
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Contact Us
Customer Service
Directions
1860 Valcartier Boulevard
Valcartier, QC
G0A 4S0.
Get directions
Village Vacances Valcartier is located just 20 minutes north of Québec City
Email Us
Do you have a question or comment? Need more help? Click on the links below to reach the right person for your request.
- General information and campground reservations
info@valcartier.com - Information and reservations for school and youth groups
jeunes@valcartier.com - General information and comments
serviceclientele@valcartier.com - Sponsorships
commandites@valcartier.com - Information and reservations for travel wholesalers, travel agencies, tour operators and hotels
tourisme@valcartier.com - Information and reservations for large families, corporate events, weddings and other events
serviceclientele@valcartier.com - Human resources
rh@valcartier.com - Media inquiries
media@valcartier.com