COVID-19
We have the privilege of being open. Please note that 2 metres social distancing and wearing a face covering in queues, buildings and to visit Hôtel de Glace (ice hotel) are mandatory. Please note that all visitors and overnight guests have to book their tickets in advance via our website. Thank you for your collaboration.
On a red alert level restaurants, snack bars and bars will be closed.
Room service will be available for meals for overnight guests.
Lunch boxes remain permitted on site (alcoholic beverages and glass containers are prohibited). On a red alert level, lunch boxes and bags have to stay in your car. When wished, you will be able to eat your lunch inside without being able to leave your personal belongings in the pavilions.
At Boutique Viva, near the lobby of the Hôtel Valcartier, several varieties of candy available. What a treat for kids and adults alike!
You can find the Boutique Viva on Village Vacances Valcartier's map.