UPDATE - COVID-19 Good news! The Outdoor Waterpark, the Valcartier Campground and the Hôtel Valcartier are now o open!
The safety of our guests as well as employees remains our absolute priority. Our commitment: hygiene, cleanliness and respect for physical distancing. Please read the visitor guide and all sanitary measures in place prior to your visit by
clicking here
Resort Schedule
| Thermal Experience | 10 a.m. to 6 p.m. |
| Beauty Treatments and Massages | 10 a.m. to 6 p.m. |
Closed for an indefinite period.
| Tours | |
|---|---|
| January 2nd, 2021 | First day ot the season |
| January 2nd to 13th, 2021 | Day : 10 a.m. to midnight* Evening : 8 p.m. to midnight* |
| March 14th to 20th, 2021 | Day : 10 a.m. to 9 p.m. Evening : CLOSED |
| March 21st, 2021 | Day : 10 a.m. to 5 p.m. Evening : CLOSED |
| March 21st, 2021 | Last day of the season |
* As of 8 p.m., suites and rooms are reserved for overnight guests at the Hôtel de Glace.
| Guided Tour | |
|---|---|
| French | 12:30 p.m., 1:30 p.m., 2:30 p.m., 3:30 p.m., 4:30 p.m., 5:30 p.m. |
| Bilingual | 10:15 a.m. |
| English | Noon, 1:00 p.m., 2:00 p.m., 3:00 p.m., 4:00 p.m., 5:00 p.m. |
| Overnight Stay | ||
|---|---|---|
| January 2th to March 13th, 2021 | Check-in | 4 p.m.* |
| Check-out | 11 a.m. |
From 4 p.m., go to Hôtel Valcartier in order to take possession of your room. Your room at the Hôtel de Glace will be available and exclusively yours from 9 p.m. to 9 a.m. the following morning. If you arrive earlier, we can store your luggage at the hotel’s front desk, allowing you to enjoy the activities offered on site.
| Reception desk | 24 hours/7 days a week |
| Check-in | 4 p.m. |
| Check-out | 11 a.m. |
| June 30th, 2020 | First day of the season |
| June 30th to August 30th, 2020 | 10 a.m. to 6:00 p.m. |
| August 30th, 2020 | Last day of the season |
| First night of the season | June 5th, 2020 |
| Last night of the season | September 6th, 2020 |
| Check-in Campsite | 3 p.m. |
| Check-in Rental equipment | 4 p.m. |
| Check-out | 12 p.m. (noon) |
Season is now over - see you next winter!
Open 24/7, all year long.